Customer Challenges

Enabling New Revenue Streams

A global leader in computing devices and peripherals headquartered in Palo Alto, California was looking
for a partner to

  • Enable transition from selling PCs and other devices and sell them as ‘managed devices’
    Deliver easy to use, scalable, cloud based device management solution


Design & develop easy to use, scalable, cloud based device management solution : 

  • The overall software Framework and analytics functionalities to enable DaaS scenario
  • Integration with the Customer Support systems and Mobility solutions to provide real time hardware analytics


Device to cloud engineering involving:

  • Device Management Functions
  • Security
  • Identity Management
  • Cloud Deployment
  • Device Analytics
  • Predictive Maintenance


  • Enabled digital transformation of Original Equipment Manufacturer’s (OEM) business model and helped to generate new revenue streams
  • Local-global team facilitated quick scale-up of resources while controlling R&D costs
  • Strong Agile and DevOps practice ensured delivery of high quality products


  • Enabled new revenue streams of over $1Bn from DaaS model
  • Quest is a strategic partner for development of DaaS platform across product lines


  • Analytics & proactive management
  • Insightful analytics reports

Device As A Service (DaaS)